Best Software Training Institute in Hyderabad – Version IT

Salesforce CRM Training in Hyderabad

Salesforce CRM, also known as Salesforce Customer Relationship Management, is a modernised version of the traditional CRM. Salesforce enables cloud storage to run completely without any overhead expenses., allowing employees to work from any location and on any device, including smartphones, laptops, desktop computers, tablets, and PCs. Version IT is one of the best Salesforce CRM training institutes in Hyderabad. We cover the curriculum with both basic and advanced Salesforce and CRM concepts.

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Based on 6,000+ student reviews

🎓 10,000+ Enrolled

Students worldwide

👨‍🏫 10+ Years Experience

Industry expert trainers

📈 90% Placement Success

Students placed in top companies

📅 Course Duration

3 Months

💰 Course Price

₹ 25000

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📄 Course Content

Overview

Version IT’s Salesforce CRM Training in Hyderabad is intended to provide you with the essential industry expertise and Salesforce Training. Version IT stands out as the best Salesforce Training Institute in Hyderabad due to our structured and systematic curriculum.

Who can Enrol?

Graduates, Developers, IT Professionals, End Users, Administrators, and Job Seekers who are interested in changing to IT Career All can learn Salesforce crm Training.

Why Salesforce CRM Training in Hyderabad at Version IT?

  • Version IT’Salesforce CRM Training in Hyderabad focuses on providing students with the most up-to-date information about Salesforce CRM.
  • Learn how to create dashboards, set up automated workflows, and create high-value reports.
  • Version IT uses smart classrooms and outstanding infrastructure laboratories to provide students with an interactive learning experience.
  • Learn how to personalise applications by including various fields, layouts, and page tabs.
  • You will be working on industry-based projects that will train you about the industry’s work environment.
  • We intend to provide a comprehensive understanding of the Salesforce environment and customer relationship management.
  • Salesforce installation, configuration, and administration are also covered.
  • To meet the worldwide CRM industry requirements, we use the most recent industry-based training approaches.

Carrer Opportunities

Become a Salesforce professional to give your career a boost. Plan to part in the most popular Salesforce crm Training in Hyderabad. With the Version IT’s Salesforce CRM programme, you may learn Salesforce CRM abilities, obtain a plenty of information, and qualify for a high-paying job.

From Cloud Computing to CRM and Automation, Sales Force centres around Lightning, Visual Force, and so on. Salesforce is all about creating collections, loops, SOGL, SOSL, triggers, and other features. Salesforce, in a nutshell, is a platform for assisting, supporting, and automating any organisation’s processes. Scale your business, architect it, and collaborate on it with the Salesforce platform.

It’s much easier for SMEs because they don’t collect as much information from their clients, while large enterprises struggle to keep up. This is why they investing so much money on a CRM application. Specifically, companies such as Amazon, Facebook, and others. A company can acquire a variety of CRMs, including Microsoft Dynamics, Zoho Hubspot, Service Now, Oracle, and many others, but Salesforce has always been the market leader.

Salesforce CRM is the world’s most popular cloud-based CRM platform. A CRM is used to retain customer data such as digital footprints, shopping experiences, personal information, and so on. Basically, any information a customer shares in the data when interacting with the brand.

Every company wants to hire someone who understands how to use an application properly so that they don’t waste money on training. Aside from storing data, you can also design apps to help you solve business problems. As a result, we can state that Salesforce Training has incredible capabilities. The Salesforce ecosystem is currently growing; contact Version IT for the best Salesforce CRM Training in Hyderabad.

Topics You will Learn

Cloud Computing Services and CRM
  • Definition of Cloud Computing
  • What is Cloud Computing.
  • Advantages of Cloud computing
  • Overview On Cloud Services
    Saas(Software as a Service)
    PaaS(Platform as a Service)
  • IaaS(Infrastructure as a Service)
    IaaS vs SaaS vs PaaS
  • Types of Clouds
  • Public Cloud
  • Private Cloud
  • Hybrid Cloud
  • Origin of CRM
  • Introduction
  • What is CRM
  • CRM History
  • On-Premise CRM
  • On-Demad CRM
  • Legacy CRM Systems
    Streamline Business Process
Definition of Salesforce and IT's Products
  • What is Salesforce
  • Importance of CRM and Solutions
  • Grouth of Revenue using CRM
  • Comparison of Salesforce CRM with other CRM Products
  • Salesforce Products
  • Sals cloud
  • Service cloud
  • Marketing cloud
  • Community Cloud
  • Lightning
  • Platform
  • Database.com
  • Data.com
  • Chatter Environments And Sandbox
  • Types
    Production Environment
  • Developer
  • Environment
  • Testing Environment
  • Salesforce Editions:
  • Basic
  • Group
  • Essential
  • Professional
  • Enterprise
  • Unlimited
  • Developer
  • Salesforce
  • Licenses:
  • Standard User
  • Licenses
  • Chatter User Licenses
  • Communities User Licenses
  • Service Cloud
  • Portal User
  • Licenses
  • Sites and Site.com
  • User Licenses
    Authenticated Website User Licenses
Sales Cloud Generic Business Process
  • Features of Sales
  • Cloud
    Products
  • Campaign
  • Lead
  • Lead Management
  • Assignment Rule
  • AutoResponse Rule
  • Lead Process
  • Web-to-Lead
  • Lead Members
  • Account
  • Opportunity
  • Contact
  • Contract
    QuoteManage
  • Order
  • Forecast
CPQ
  • CPQ Introduction
  • Price Book
  • Product Master
  • Quote and
  • QuoteLine
  • Email Quote
  • Quote Version
Service Cloud Customer Service:
  • Features of Service
  • cloud
    case
  • Case Alerts
  • Case Queue
  • Assignment Rules
    Solution
  • Public Knowledge
  • Base
    Web-To-Case
  • Email-to-Case
  • Self-Service Portal
  • Escalation rules
Company Information
  • Creating Company
  • Profile
    Setting Fisca Year
  • Setting Business Hours
  • Setting Holidays
  • Setting Language
  • Identifying Edition
Field Level Security
  • Profile Level
    • PageLayout Security
    • Permission Set Security
Record Level Security
  • Overview of Record Level security
    • Organization-Wide-Default
    • Sharing Rules
    • Grant Access Using Hierarchies
    • Internal Access
    • External Access
    • Mannual Sharing
    • Apex Sharing
    • Owner Based Sharing Rule
    • Criteria Based Sharing Rule
    • Both Usage of Profile and OWD
    • RealTime Scenarios
Security Settings

Single-Sign-on settings
• Session Settings
• Password Policies
• Identity Provides
• Login Access
• Identity Connect
• Email Admin Setup

Email Administration

Email Attachments
• Templates
• Email Attachments
• Email Footers
• Deliverability
• Deliveriy Settings
• Organization-Wide Addresses
• Setting Email Footers
• Compliance BCC Email

Reports and Dashboards

 Importance of Reports
• Discussion on the Standard Report
• Creating a Custom Report
• Creating a Tabular Report
• Creating a summary report
• Creating a matrix report
• Creating a Joined Report
• Creating Report Types
• Applying filters to reports
• Run Report
• Export Report
• Create a dashboard.
• Report Folders
• Custom Folders
• Fetching the dashboard into Visualforce

Resolving Project Issues

Overview on Types of Projects
• Issue Capturing and Priority
• Isuue Resolving
• Issue escalation
• How RealTime Issues
• Overview on Outlook Email
• Code Checking
• BluePrint
• Agile Methodology
• How to Clear RoadBlocks
• Office Communicator(O.C)

Let Your Certificates Speak

All You Need to Start this Course

FAQ's

A cloud-based tool called Salesforce CRM (Customer Relationship Management) assists companies in managing their contacts and relationships with current and future clients.
Numerous capabilities are available with Salesforce CRM, like as analytics, workflow automation, lead and opportunity management, contact and account management, and more. It is very adaptable to meet various business requirements.
What information and fields the Data Import Wizard can import into your Salesforce CRM is restricted. Our Data Loader Guide can assist you. You can read this Trailblazer Community article about the Data Loader as well. If you have any more queries concerning the import of specific data, please get in touch with your Salesforce specialist.
The Salesforce CRM platform is made to work with other apps to provide a seamless back-end experience that helps you run your company effectively. One of the services we offer is program integration via our AppExchange. Each app is easy to install, so you and your team can start using it in your Salesforce product right away.

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